Terms of Service

Acceptance of Terms

By using Cloudmost's cloud platform services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

Cloudmost provides cloud infrastructure and platform services including:

• Application hosting and deployment
• Database management and storage
• Content delivery network (CDN)
• Domain management and SSL certificates
• Monitoring and analytics tools
• Developer tools and APIs

Account Registration

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services.

Account Responsibilities

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Use a valid email address for important communications

Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware, viruses, or harmful code
• Engage in spamming or unsolicited communications
• Mine cryptocurrency or engage in excessive resource consumption
• Store or transmit illegal content
• Attempt to bypass security measures
• Interfere with platform operations or other users

Service Availability and Performance

Uptime Commitment

We strive to maintain 99.99% uptime for our core services. Service Level Agreements (SLAs) are available for enterprise customers.

Maintenance and Updates

• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur with minimal notice
• Platform updates may temporarily affect service availability

Billing and Payments

Pricing

• Current pricing is available on our website
• Prices may change with 30 days notice
• Usage-based billing is calculated monthly

Payment Terms

• Payments are due in advance for subscription plans
• Usage charges are billed monthly in arrears
• Late payments may result in service suspension
• All payments are non-refundable unless otherwise specified

Free Tier Limitations

• Limited resource allocation and features
• No SLA guarantees for free tier services
• Services may be suspended for excessive usage

Data and Content

Your Data

• You retain ownership of your application data and content
• You are responsible for backing up your data
• You grant us license to host and process your data to provide services
• You warrant that you have rights to all content you upload

Data Protection

• We implement industry-standard security measures
• Data is encrypted in transit and at rest
• Regular backups are performed automatically
• See our Privacy Policy for details

Intellectual Property

Cloudmost retains all rights to our platform, software, and documentation. You may not:

• Reverse engineer or decompile our software
• Remove or modify proprietary notices
• Use our trademarks without permission
• Create derivative works based on our platform

Privacy and Security

• We comply with applicable data protection laws
• Security incidents will be reported as required by law
• You are responsible for configuring appropriate access controls
• Regular security audits and penetration testing are performed

Termination

Termination by You

• You may terminate your account at any time
• Data export tools are available before termination
• Unused subscription fees are non-refundable

Termination by Us

We may terminate your account for:

• Violation of these terms
• Non-payment of fees
• Abuse of platform resources
• Legal or regulatory requirements

Disclaimers and Limitations

Service Disclaimer

Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

Limitation of Liability

Our liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of the services or violation of these terms.

Governing Law

These terms are governed by the laws of [Jurisdiction]. Disputes will be resolved through binding arbitration.

Changes to Terms

We may modify these terms with 30 days notice. Continued use of services constitutes acceptance of updated terms.

Contact Information

For questions about these Terms of Service:

• Email: [email protected]
• Support: Contact Support
• Address: Legal Department, Cloudmost Inc.