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Cookie Policy

Last updated: September 10, 2024

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

How We Use Cookies

Cloudmost uses cookies for several purposes:

  • Authentication and security
  • Remembering your preferences and settings
  • Analyzing website performance and usage
  • Providing personalized content
  • Enabling social media features
  • Improving our services

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functionality of our platform:

  • Authentication cookies: Keep you logged in securely
  • Security cookies: Prevent cross-site request forgery attacks
  • Session cookies: Maintain your session state
  • Load balancing cookies: Distribute traffic efficiently

Functional Cookies

These cookies enhance your experience but are not essential:

  • Preference cookies: Remember your settings and choices
  • Language cookies: Store your language preference
  • Theme cookies: Remember your UI theme selection
  • Dashboard layout cookies: Save your dashboard configuration

Analytics Cookies

These cookies help us understand how you use our platform:

  • Google Analytics: Website traffic and usage analysis
  • Performance monitoring: Track page load times and errors
  • Feature usage: Understand which features are most popular
  • A/B testing: Test different versions of our interface

Marketing Cookies

These cookies are used for advertising and marketing purposes:

  • Conversion tracking: Measure the effectiveness of our marketing
  • Retargeting: Show relevant ads on other websites
  • Social media: Enable sharing and social features
  • Customer journey: Track your interaction with our content

Third-Party Cookies

We may use third-party services that set cookies on our behalf:

Google Services

  • Google Analytics for website analytics
  • Google Tag Manager for marketing campaigns
  • reCAPTCHA for security and spam prevention

Payment Processors

  • Stripe for payment processing
  • PayPal for alternative payment methods

Support and Communication

  • Intercom for customer support chat
  • Mailchimp for email marketing

Content and Media

  • YouTube for embedded videos
  • Twitter for social media integration
  • GitHub for authentication and code hosting

Cookie Lifespan

Cookies have different lifespans:

Session Cookies

  • Temporary cookies that expire when you close your browser
  • Used for authentication and security
  • Cannot be accessed after the session ends

Persistent Cookies

  • Remain on your device for a specified period
  • Range from a few days to several years
  • Used for preferences and analytics
  • Automatically deleted when they expire

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Block all cookies (may break website functionality)
  • Block third-party cookies only
  • Clear existing cookies
  • Set notifications for new cookies

Our Cookie Preference Center

You can manage your cookie preferences directly on our platform:

  • Access via the cookie banner or account settings
  • Enable or disable specific cookie categories
  • View detailed information about each cookie
  • Update your preferences at any time

Opt-Out Links

  • Google Analytics Opt-out
  • Digital Advertising Alliance Opt-out
  • European Interactive Digital Advertising Alliance

Cookie List

Here are the specific cookies we use:

Essential Cookies

Cookie NamePurposeDuration
__sessionUser authenticationSession
csrf-tokenSecurity protectionSession
load-balancerTraffic distribution1 hour

Functional Cookies

Cookie NamePurposeDuration
user-preferencesDashboard settings1 year
themeUI theme selection1 year
languageLanguage preference1 year

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of material changes through our platform or via email.

Contact Us

If you have questions about our use of cookies:

  • Email: [email protected]
  • Support: Contact Support
  • Privacy Policy: View our Privacy Policy
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